ADDITIONAL DRIVER: 16 Euros per rental for all car groups. All rental terms and conditions apply.
After Hours Service pickup: For reservation after hours pickups you should contact the rental agent at least 24h before picking the vehicle. Phone number for after-hours pickups is 00 385 99 733 0862. After hours pickups include a fee which is 30 EUR inclusive of VAT per service.
After Hours Returns: If customer returns the vehicle after working hours it is free of charge. Procedure will be communicated on spot.
Minimum age for all car groups is 18.
Maximum age for all car groups is 70.
A fee of 40.00 EUR inclusive of VAT per rental applies to drivers aged 18-20 for all car groups.
CROSS BORDER POLICY: Cross border rentals are allowed within the European countries. For Montenegro, Bosnia and Herzegovina, Albania, Serbia, North Macedonia and Kosovo a Cross Border Fee of 50 euro inclusive of VAT applies per rental. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Road assistance or car replacement while driving abroad is available.
Exception: The 10 km long transit from Split to Dubrovnik driving through Bosnia and Herzegovina is free of charge.
Collision Damage Waiver (CDW): Covers the vehicles liability and fire with a deductible amount of:
800 EUR incl VAT for car groups MINI, ECONOMY and ECONOMY SPECIAL.
1000 EUR incl VAT for MINI ELITE, COMPACT MAN and COMPACT SPECIAL.
1200 EUR incl VAT for COMPACT WAGON, COMPACT AUT, COMPACT CONVERTIBLE and INTERMEDIATE MAN.
1800 EUR incl VAT for INTERMEDIATE SUV, INTERMEDIATE AUT, STANDARD, STANDARD VAN, STANDARD SUV AUT and CARGO VAN.
2000 EUR incl VAT for FULLSIZE VAN, PREMIUM AUT.
3000 EUR incl VAT for LUXURY, LUXURY VAN and PREMIUM SUV AUT.
CDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, windshields, mirrors and tires. Basic condition is that the damage is not due to infringement of road circulation code. The accident statement should always be supplemented so that the insurances covers will be in effect. In case of car accident and damages, police report is mandatory.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: firstname.lastname@example.org, 00385953366000
ONE WAY RENTALS: One way rentals are available for all car groups between all rental locations within Croatia. A one way fee will apply for returning the vehicle at the location different than the pick up location: from Dubrovnik to all other locations in Croatia 50 EUR per rental, from all the Croatian locations to Dubrovnik 100 EUR, from Pula Downton and Pula Airport to Rovinj and back 30 EUR per rental, between all the other Croatian locations accept the once mentioned the fee is 80 EUR.
Full to full. All rental vehicles are delivered with a full tank and must be returned in the same condition. In cases when the vehicle is returned with less than a full tank the difference will charged according to the official rate of Enterprise-Rent-A-Car Croatia. Fees for tank services also apply at a cost of 37.50 EUR inclusive of VAT. In case the pre-sold fuel is purchased by the Lessee, no refund will be made for unused fuel.
A full clean driving licence must have been held for a minimum of 2 years for all cars prior to the rental. An international driving permit is not required.
Visa, American Express, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The car categories Mini and Economy require a deposit of 300.00 EUR, Compact and Intermediate have a 500.00 EUR deposit and Standard, Full size, Premium and Luxury vehicles require a 1000.00 EUR deposit. Debit cards and cash cards are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
Road Assistance is free and provided 24/7. For assistance please call +385 72606606.
Valid Latin alphabet characters or EU Driving License for at least 12 months, ID or passport.