Emerald Club Counter Service℠


Access the Emerald Club Counter Service℠


Emerald Club Counter Service℠ allows you to expedite your rental process when counter bypass is not available.

  • When you arrive at the rental facility, go to the dedicated Emerald Club® line.
  • Present your driver's license and credit card. The rental agent will hand you the rental agreement and keys and direct you to your vehicle.


PLEASE NOTE: Some locations feature a booth situated on the lot. This service allows you to bypass the counter and proceed to a designated area on the lot to process your rental.

  • When you arrive at the location, go directly to the booth on the lot.
  • Here you can choose the car you want, receive the keys from the agent and get on your way.




*List of locations is subject to change without notice



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