Emerald Club Counter Service℠
Access the Emerald Club Counter Service℠
Emerald Club Counter Service℠ allows you to expedite your rental process when counter bypass is not available.
- When you arrive at the rental facility, go to the dedicated Emerald Club® line.
- Present your driver's license and credit card. The rental agent will hand you the rental agreement and keys and direct you to your vehicle.
PLEASE NOTE: Some locations feature a booth situated on the lot. This service allows you to bypass the counter and proceed to a designated area on the lot to process your rental.
- When you arrive at the location, go directly to the booth on the lot.
- Here you can choose the car you want, receive the keys from the agent and get on your way.