Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members.
COVID-19 Response Update
Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe.
Can I get my higher status with a competitor matched?
Can I transfer my Emerald Club free days to someone?
Can I use my Emerald Club free day on an Enterprise rental?
Can a spouse or family member use my Emerald Club account/profile?
Earning Emerald Club credits from renting with Enterprise
Emerald Club Terms and Conditions
How can I confirm that rental credits have been added to my Emerald Club profile?
How can I find my Emerald Club number if I do not know it?
How can I update my Corporate Contract on my Emerald Club profile?
How do I add my Emerald Club Member number to an existing reservation?
How do I change my name on my Emerald Club profile?
How do I earn frequent flyer miles or hotel credits on a rental?
How do I earn rental credits?
How do I get into my Emerald Club account?
How does the counter bypass work?
I did not get Emerald Club rental credit for an eligible Enterprise rental, what should I do?
Enterprise Holdings Safety Recall Policy
What is Drop & Go?
What is Emerald Club Aisle Service?
Will I earn frequent flyer miles or hotel points when I rent at Enterprise?
Still have questions?
Find out which number to call or email us for assistance.