Car Rental and Emerald Club FAQs
Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members.
Emerald CLUB
- How do I change my name on my Emerald Club profile?
- How do I earn rental credits?
- Can I use my Emerald Club free day on an Enterprise rental?
- What is Drop & Go?
- How do I get into my Emerald Club account?
- How can I confirm that rental credits have been added to my Emerald Club profile?
- What is Emerald Club Aisle Service?
- Will I earn frequent flyer miles or hotel points when I rent at Enterprise?
- How do I add my Emerald Club Member number to an existing reservation?
- Enterprise Holdings Safety Recall Policy
- Can I transfer my Emerald Club free days to someone?
- How do I earn frequent flyer miles or hotel credits on a rental?
- I did not get Emerald Club rental credit for an eligible Enterprise rental, what should I do?
- How does the counter bypass work?
- Can a spouse or family member use my Emerald Club account/profile?
- Can I get my higher status with a competitor matched?
- How can I update my Corporate Contract on my Emerald Club profile?
- Earning Emerald Club credits from renting with Enterprise
- How can I find my Emerald Club number if I do not know it?
- Emerald Club Terms and Conditions