London Gatwick Airport (LGW) Car Rental

Additional drivers must meet all renter requirements. Additional drivers can be added to the rental agreement if they visit any rental location and present their driving license. A daily surcharge will apply.

PARK VEHICLE IN AN ENTERPRISE BAY. LOCK VEHICLE AND PUT KEYS IN DROP BOX LOCATED NEXT TO THE ENTERPRISE DESK.

The minimum age to rent for all vehicles is 30. Renters aged 25 or older may rent the car categories Mini, Economy, Compact, Intermediate and Standard as well as Cargo Vans. No additional surcharges apply. Renters aged 19 years or older who have held a full driving licence for at least one year, can access a vehicle through Enterprise Car Club. Find more information at www.enterprisecarclub.co.uk.

Vehicles can be driven in Republic of Ireland and Northern Ireland. Travels to Europe mainland are not permitted. The local branch requires a 48-hour notice period to arrange cross border travel. The notice period refers to two full business days between Monday and Friday. Customers must always inform the rental branch of their intention to leave the country with the vehicle and require authorisation. Additional charges apply. Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/guidance/prepare-to-drive-in-the-eu-after-brexit

Damage Waiver reduces the liability you are responsible for in the event of damage to and or theft of the vehicle. If Damage Waiver is included in your reservation then the excess amounts applicable are:  cars 1000.00 GBP, MINI MPVs, MPVs, commercial vehicles 1150.00 GBP, all premiums and 4x4s  1400.00 GBP. In Northern Ireland the excess on all commercial vehicles is 1400.00 GBP. If Damage Waiver is not included in your booking then it is available to purchase and  the excess amount  for all vehicles is zero.  Customers who can provide independent and verified provision to cover damage and theft to the vehicle may be able to decline Damage Waiver - you may wish to determine if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Damage Waiver you will be required to pay these charges and then seek compensation yourself from your carrier. Damage Waiver is not insurance.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: DRU.UK9Z@erac.com , 0845 604 2881

Excess Protection is an optional coverage that reduces the applicable Damage Waiver excess (see Damage Waiver terms) to all cars 100.00 GBP, MINI MPVs, MPVs and commercial vehicles  250.00 GBP, all premiums and 4x4s 500.00 GBP. In Northern Ireland the reduced excess on all commercial vehicles is 500.00 GBP. You may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier. The price of Excess Protection varies by vehicle size and the prices are inclusive of VAT. Premium location fee applies to airports.

You will be required to return the vehicle with a level of fuel equal to the amount provided at the start of your rental as indicated on your rental agreement. If the vehicle is returned with less fuel  you will be required to pay for the fuel needed to return the fuel level to that displayed on your rental agreement  at the prices displayed at the branch. Optional fuel policies are available at participating locations.

Drivers must have held a full national licence for at least 1 year, which must be presented at time of rental. Visitors to the UK - All visitors to the UK must present a full valid license. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. A Passport must also be produced if not a UK resident. UK residents who hold the new photo card licence must also present the paper counterpart at the start of the rental. Endorsements are only shown on the paper counterpart so customers MUST produce both documents. Holders of the old style UK paper licence must also provide an additional form of photographic ID in the form of a Full Valid Passport, Armed Forces ID Card or a Police Warrant Card, no other form of identification will be accepted. UK residents that hold a non-EU licence may drive in the UK for up to 12 months from the time you become resident. After 12 months your overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. UK residents that hold a non-UK EU licence, your License is valid until the age of 70 or for 3 years after becoming a UK resident, whichever is longest. A renter holding a non-UK licence must produce a full valid passport at time of rental. Holders of any licence that does not show the current address must also produce proof of current address in the form of a Current Credit Finance Agreement, Current Utilities Bill, or Current Bank Statement. All renters with a UK home address will need to pass an Authenticate check as verification of residence at their given address. Any customer failing an Authenticate check will not be allowed to rent.

Mileage- all vehicles include unlimited mileage.

Payment- if the rental is not prepaid, the renter must pay a deposit and the full rental charges using a major debit or credit card in his or her own name. If the rental is prepaid, the renter must pay a deposit using a major debit or credit card in his or her own name. The deposit is 200 GBP, or 500 GBP if renting a premium vehicle. Payment by a credit card in the main drivers name will be required to rent premium vehicles .  If the debit or credit card differs from that used to prepay the rental charges, an additional 200 GBP deposit is required. 

London Airports Only - Debit cards are accepted at the time of rental with a round trip plane ticket or flight itinerary that shows the renter's name and discloses the return date. Debit cards are not accepted from local customers. Local renters must present a valid credit card in the renter's name. If using a payment source registered outside of the United Kingdom, this location cannot be responsible for any fluctuations in the currency exchanges while the deposit is being held.

Roadside Assistance Protection -RAP- is an optional 24-hour emergency service including tire and glass repair or replacement costs except when part of a larger repair, replacement keys costs and all recovery and call out charges as result of a fault caused by the renter.
RAP does not apply if there is a breach of the rental agreement or if a wrong fuel type is used. The renter pays a flat-rate fee that covers all roadside assistance services. Before purchasing RAP, it is advised to determine if a personal coverage is adequate to cover these charges. If RAP is declined, the renter will be required to pay any applicable charges and seek compensation from the carrier of personal coverage. RAP is not insurance.

All drivers must present a full valid driving license. If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
All renters must provide a valid photo ID such as driving license, passport or ID card. Visitors to the UK must also provide proof of return travel and accommodation information while in the UK.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.

While Gatwick Airport operates two terminals, all vehicles must be collected from the South Terminal. If arriving in the North Terminal, take the inter-terminal shuttle to the South Terminal. The shuttle runs every few minutes and is only a two minute journey time. Upon arriving in the South Terminal, follow the signs for the car rental office.

London Airports Only - Debit cards are accepted at the time of rental with a round trip plane ticket or flight itinerary that shows the renter's name and discloses the return date. Debit cards are not accepted from local customers. Local renters must present a valid credit card in the renter's name. If using a payment source registered outside of the United Kingdom, this location cannot be responsible for any fluctuations in the currency exchanges while the deposit is being held.