Desk is located to the left side of the arrivals luggage exit gate inside the arrivals hall about 10 meters away.
Key Facts & Policies
Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. The daily surcharge per additional driver is 3.5 EUR plus VAT and Airport Fee.
After hours is a service provided to pick up and/or drop off a vehicle outside the opening hours. An additional charge of 24.80 EUR excluding airport fee applies and must be paid at the rental counter.
This service charge applies to the following locations and hours:
Airport branches in Heraklion, Rhodes and Corfu from hours 22:00 to 07:30.
Airport branches at Alexandroupolis, Kavala, Kefalonia, Samos, Karpathos, Kalamata from hours 21:00 to 08:00.
Shuttle bus to service off-site locations at Chania airport & Thessaloniki airport from hours 21:00 to 08:00.
Meet & Greet service at airports in Ioannina, Araxos, Preveza, Kos, Lesvos/Mitilene, Mykonos, Chios, Naxos, Paros, Santorini, Zante/Zakynthos, Volos, Skiathos from hours 21:00 to 08:00.
All city stations & hotel desks from hours 21:00 to 08:00.
The minimum age to rent is 21. Underage drivers may rent the categories Mini and Economy and all other categories at a daily surcharge of 11.70 EUR excluding airport fee. There are no restrictions or surcharges for drivers aged 23 and older. Renters over 75 may rent all vehicles at a daily surcharge of 11.70 EUR excluding airport fee.
This is an On-Request service and is available in specific locations in Greece. Require approval 5 working days prior to the start of the rental. To arrange cross-border travel please email email@example.com for written approval.
The vehicles can be driven in Andorra, Austria, Belgium, Bulgaria, Bosnia, Croatia, Czech Republic, Denmark, Finland, France, Gibraltar, Germany, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the Vatican.
Vehicles must be returned to the agreed station in Greece.
Surcharges apply and must be paid at the rental counter. The surcharges are 90 EUR plus VAT and Ap. Fee per rental and 20 EUR plus VAT and Ap. Fee for each rental day for MINI, ECONOMY, COMPACT, and INTERMEDIATE car groups. All other car groups are not available for cross borders travel.
The vehicles are covered by TPI as long as are driven inside the borders of the country for which it is issued, and no other insurances are available for out of Greece rental. Roadside assistance while driving abroad is not available, the cost of the car repatriation in Greece is covered by the driver. A replacement car cannot be offered outside the Greek borders.
If the rental is over 1-month, an additional surcharge of 90 EUR plus VAT and Apt Fee, must be issued at extra cost.
CDW reduces the liability you are responsible for in the event of damage to and or theft of the vehicle under the condition that the damage is not due to infringement of the Road Circulation Code. If the CDW is not included in the Rental Agreement Summary, Renter is responsible for the total cost of the damages to the rented vehicle or the value of the vehicle in case of loss or theft. CDW is not insurance. CDW excess amounts applicable are:
Car Categories Deductible
Mini, Economy, Compact 800 EUR
Intermediate, Standard 1000 EUR
Full-Size, Van 1400 EUR
Premium, Luxury, Electric Elite 2000 EUR
The Accident report should always be supplemented so that the insurance covers will be in effect. In case of car damage or car theft, an administration fee (D.A.F.) of 25,00 EUR plus VAT and Airport Fee will be charged to the driver. This charge applies irrelevantly to the party at fault.
If liability for the accident lies with a third party and the renter provides a police report and a signed accident report during or at the end of the rental at the branch, and full reimbursement is paid to the owner by the insurance company of the third party, the owner will reimburse any damage charges paid by Renter except the Accident administration fees that are charged irrelevantly to the party at fault. Renter agrees to cooperate and assist Owner and Owner's insurers with any inquests concerning any recourse against a third party.
Delivery and collection is an on request service. Please send your request prior to your arrival to firstname.lastname@example.org prior to your arrival. For deliveries and collections within a 15 kilometre radius a flat charge of 21.06 EUR excluding airport fee applies and must be paid at the rental counter. For distances longer than 15 kilometres an additional charge per kilometre of 0.82 EUR excluding airport fee applies.
All rentals where the vehicle is not returned to the same location as it is collected will be subject to a one way fee. One way rentals must be requested at the time of booking. Unauthorised one way drops will be charged at the end of the rental. The one way fee must be paid at the rental counter. One way rentals between mainland Greece and Greek Islands are not permitted. Please find below an overview of the charges for the most common routes.
One way rentals between branches on Crete Island are charged at 58.50 EUR excluding airport fee.
One way rentals between Corfu airport and Corfu Acharavi are charged at 40.95 EUR excluding airport fee.
One way rentals between Athens airport and Athens downtown branches are charged at 21.06 EUR excluding airport fee.
One way rentals between Thessaloniki and Halkidiki branches are charged at 117.00 EUR excluding airport fee.
One way rentals between Athens and Ioannina branches are charged at 351.00 EUR excluding airport fee.
One way rentals between Thessaloniki branch to Kavala Airport and Volos branch are charged at 175.50 EUR excluding airport fee.
The following routes are charged at 234.00 EUR excluding airport fee:
Athens branches to Thessaloniki airport branch
Athens branches to Patra branch
Athens branches to Volos branch
Thessaloniki branches to Ioannina
For information on any other routes and charges please send your request prior to your arrival to email@example.com.
Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refuelling service charge based upon the fuel used. Please contact the local branch for details.
Covers the driver of the vehicle of up to 15.000,00 Euro in case of total or partial disability or death due to an accident, while driving the rented car.
The following cards are accepted forms of payment and are required for all rentals at the time of pickup of the car. All cards presented must be in the renter’s name.:
*Visa (Credit and Debit cards).
*MasterCard (Credit and Debit cards).
*American Express (except to Alexandroupolis, Parga, All Corfu downtown locations and Hotels, Milos, Zakynthos, Patra, Chania DT, Rethymno, Samos all branches, Lesvos/Mytiline all branches, Kos, Kavala, Thassos).
*Unionpay (except to Alexandroupolis, Chalkidiki branches, Kos, Milos, Mytilene/Lesvos all branches, Patra, Santorini, Ioannina, Kavala, Thasos, Volos, Skiathos, Skopelos, Allonisos and Zakynthos).
*Prepaid cards (Visa or MasterCard logo only)
*Revolut cards are not acceptable.
The driver is responsible upon receipt of the car to pay the amount of rent and any extras purchased on the spot.
The amount of the guarantee is blocked on a valid credit card or debit card of the driver or co-drivers mentioned in the contract. Please contact the local branch for clarifications.
At the pickup, the guarantee amount will be blocked to the renter’s credit card or debit card and will not be available for use until the end of the rental (not debited from your account). It will be released by the cardholder’s bank after the end of the rental. It totally depends on the cardholder’s bank when the amount will be released. We are not responsible for any insufficient fund charges or bank fees related to this process.
Guarantee amounts hold:
Car Categories: MINI, ECONOMY, COMPACT, INTERMEDIATΕ: 290 EUR
Car Categories: STANDARD, FULL SIZE, VAN: 390 EUR
Car Categories: PREMIUM, LUXURY, ELECTRIC ELITE: 1000 EUR
24/7 roadside assistance is available throughout Greece.
Exclusions: Exhausted battery jump-start, refueling service in case of immobilization of the vehicle due to accidental run out of fuel tank, lost or damaged vehicle key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside the vehicle.
Contact phone number of the road assistance indicated to the signed R.A. and/or provided by the rental agent at the time of pick up the car. It is recommended to contact the branch directly in the event of required roadside assistance. If the driver drives the vehicle to non-asphalt roads and the vehicle is immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.
This cover does not apply in case of violation of the Rental Terms and Conditions or if the wrong fuel has been added to the car. The replacement cost of the lost or damaged key will be charged to the driver.
All drivers must present a full valid driving license and a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year.
Renters carrying a national driving license from an EU member state (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) and from Switzerland, United Kingdom, U.S.A., Canada, Australia, Gibraltar, Norway, Iceland, Lichtenstein, do not require an International Driving Permit.
All National Driving Licenses with Latin Characters issued by the following countries are accepted in Greece: Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, North Macedonia, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam and Zimbabwe.
Renters carrying a valid national driving license which has been issued by a state in which no international driving license is issued (i.e., China), do require a certified translation in English or in Greek.
For all other countries, a valid International Driving Permit is required along with the national driving license. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.
(Required by Greek Law): Included
Covers third parties in case of death or bodily injuries including the passengers of the rented car (except the driver of the rented car) and the damages of the third parties’ vehicles.
a) Third Parties Bodily Injury up to 1.300.000 €, per person, per accident (except the driver of the rented vehicle).
b) Third Parties Property Damage up to 1.300.000 €, - including passengers of the rented vehicle per accident (except the driver of the rented vehicle).