From the baggage claim area, go through customs. Turn left and go to the nearby car rental plaza. Please proceed to the National counter to obtain your rental agreement and vehicle keys.
Key Facts & Policies
All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. Additional drivers must sign the rental agreement. An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
After hours service is available on request. Customers must make prior arrangements with a minimum of 24 hours notice to guarantee availability.
Minimum age to rent a vehicle is 21, and maximum rental age is 80.
Drivers between the ages of 21 and 24 will incur an additional daily fee.
Driving is restricted to the Island of Grand Cayman only.
Delivery and Collection available at no charge anywhere on the island.
Collision Damage Waiver-Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required in order to rent a vehicle. If you purchase CDW-TP, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to, loss or theft of the vehicle.
No deductible applies.
If CDW-TP is declined, renter is responsible for the full value of damage to the vehicle.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at 5% less than the local fuel prices.
Option 2- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
All major credit cards, issued by either American Express, Mastercard, Visa, Diners Club or Discover are accepted. All cards presented must be in the renter's name. Cash, prepaid cards, or debit cards can be used at the end of the rental to pay for any outstanding balances, but the deposit must be secured with a credit card at the start of the rental. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is $300 USD for all vehicle categories.
Roadside Plus (RSP) - If selected and paid for at the time of rental, owner offers Roadside Plus, which provides 24/7 roadside assistance without an additional charge.
RSP includes replacement of lost keys (Including remote entry devices) towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (if keys are locked inside the vehicle), jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) or fuel. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
Must meet the location's minimum age requirements. Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
Any renter that is a non-Cayman Island resident, that does not have an international driver's license, are required to purchase a visitors permit. The permit is available from the rental office at the cost of $20 per permit.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle. Customers can obtain coverage for damages and injuries to third parties under the local rental car company's insurance by purchasing its TPL protection. TPL provides you with liability coverage for accident-related expenses not pertaining to the vehicle, up to the policy limits. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in the Cayman Islands.