5 Lessons You Can Learn from Tom Wolfe
When Tom Wolfe arrived at San Francisco’s famed Fairmont Hotel in 1973, there was no such thing as a concierge in America. Having trained in Europe alongside world-class concierges in London and Paris, he instated a level of premier service our nation’s hospitality industry had not yet experienced...or even understood. In order to garner interest from guests, Wolfe left glossy black cards with gold keys emblazoned on them in the rooms explaining the services he was able to offer as concierge. Decades later, Wolfe has seen it all – and has assisted clients ranging from everyday business travelers to celebrities like Marlene Dietrich and Tony Bennett.
Here are five key lessons you can learn from the life and career of San Francisco Local Legend Tom Wolfe.